Home health care company achieves a 75% drop in turnover rate using McQuaig to identify a gap between qualifications and ability to perform
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Home healthcare provider CareSouth turned to The McQuaig System to help them address a high turnover rate in their sales department.
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"Prior to using McQuaig, CareSouth’s turnover rate in their sales department ran at approximately 80% year-over-year. In the four years since they adopted the McQuaig solution, CareSouth’s turnover rate significantly decreased to an average between 20% and 33%, with half of these being managed turnovers where the company initiated the action."
- Ken Bell, Senior Vice President, CareSouth
